Utility Department
The Utility Office is responsible for the administrative function of the Electric, Water, Sanitation, Wastewater and Stormwater Utilities.
The Office issues applications for new installations, and is responsible for meter reading, billing, application of payments, transferring service, collection of past due accounts, payment of invoices for materials, and supplies, and the preparation of monthly and annual financial statements and various other reports.
UTILITY BILLS ARE DUE ON THE 10TH OF EACH MONTH.
PENALTIES APPLY AFTER DUE DATE AND ARE FIGURED AS FOLLOWS:
- Electric & Water: 10% of 1st $3.00 and 3% of balance
- Wastewater: 10% of total amount
- Stormwater: May apply if applicable
- Trash: May apply if applicable
W=Water | S=Wastewater | T=Trash | TX=Tax |
E=Electric | EA=EAP | L=Security Light | M=Water Miscellaneous |
AR=Arrears | CR=Credit Balance | O=Other Charges | Z=Stormwater |
The Utility Office will be closed on the following days
January 1, 2024 - New Year's Day
January 15, 2024 - M.L.K. Jr. Day
February 19, 2024 - President's Day
March 29, 2024 - Good Friday
May 27, 2024 - Memorial Day
June 19, 2024 - Juneteenth
July 4, 2024 - Independence Day
September 2, 2024 - Labor Day
October 14, 2024 - Columbus Day
November 11, 2024 - Veteran's Day
November 28 & 29, 2024 - Thanksgiving
December 24 & 25 , 2024 - Christmas
December 31, 2023 - New Year's Eve
January 1, 2025 - New Year's Day
Related Documents
Contact Info
Casie Heflin
Utilities Clerk
utilities@townoftroy.in.gov
Devin Meunier
Utilities
330 Harrison St
812-547-7501
utilitiesdept@townoftroy.in.gov
John Young
Lead Man
330 Harrison St
812-547-7501
Jeff Everly
Street Superintendent
330 Harrison St
812-547-7501
streetdept@townoftroy.in.gov