- Contact Us
At the Town of Troy, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation. Feel free to call our office if you have any questions or need assistance with any matters related to the water we provide.
Water Rates & Policies
Listed below, you will find the Town of Troy current water rates and policies. If you do not find the information you need, please contact our office and we will provide it for you.
Should you experience a problem with your water, please call the phone numbers provided. We will do everything possible to locate the problem with your water.
Drinking Water Quality Report (Consumer Confidence Report)
Each year we make available a short report that tells where your water comes from and what is in it. See below for the most recent report available, or call our office and we will gladly assist you.
Water Treatment Facility
After months of hard work the start of construction on the Town of Troy’s biggest infrastructure project in recent years will be starting soon. This new water filtration facility will improve our water quality and will facilitate our ability to better serve our residents and businesses alike.
For many years, our water treatment process has consisted only off adding the necessary chemicals to disinfect the water. We have always passed all inspections and testing, and our water has been safe to drink. What is different about this plant is that it will address concerns associated with minerals that occur naturally in our groundwater aquifer. The filtration system will greatly reduce the amount of manganese, iron, and other minerals that are perfectly safe to drink, but can cause problems with discoloration and with sediment in our both our water mains and the plumbing in your house.
This project was made possible through a funding partnership with the United States Department of Agriculture Office of Rural Development. The low interest loan is funding the $1.6 Million price tag, but also the necessary engineering, financial consultation, and the project inspection services.